THE CORNISH WAY - CORONAVIRUS UPDATE
To all our valued customers
We hope you and families are well and we are looking forward to welcoming you back to enjoy Cornwall.
*UPDATED MARCH 2022*
We have answered below some of the most common questions currently being asked.
Please keep in mind we are a very small team and currently inundated with enquiries, so will get back to you as quickly as we can.
Its important you adhere to current laws and guidance so please follow all government advice on the below link.
Cancellations and insurance if I need to move my holiday dates or wish to cancel due to Covid related issues?
OUR USUAL CANCELLATION POLICIES APPLY SO IT IS IMPORTANT YOU TAKE OUT COMPRHENSIVE TRAVEL INSURANCE - Many policies have enhanced covid cover including cover if you need to cancel due to being required to self isolate.
Any agreement regarding cancelling beyond our standard terms is not ours to make, it is the owners and we are simply agents. We are working closely with all our clients to offer some flexibility and compromise and will do everything we can to assist you. Most guests have the recommended insurance, and the majority of policies include moving dates and cancellation but you need to check with your insurer to confirm what you're covered for. We will help of course in any way we can in providing necessary information.
Our booking conditions.
We look forward to seeing you soon...